Claritype is an enterprise-software company providing an AI-powered platform designed to enable organizations to explore, analyze and act on their structured data. The platform allows users to query large datasources (such as SQL Server, Postgres, Snowflake, Databricks) using natural-language conversational input, and to retrieve transparent, auditable results rather than opaque “black-box” responses. Claritype’s mission is to make AI a trusted partner in business decisions, reducing reliance on dashboards and enabling non-technical users to interact with data directly.
Claritype Inc. complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to the extent that it acts as a business associate to covered entities. When processing Protected Health Information (PHI) on behalf of such entities, Claritype implements appropriate administrative, physical, and technical safeguards consistent with HIPAA requirements and executes Business Associate Agreements (BAAs) with customers as applicable.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Claritype Inc.’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
appointed an internal Data Protection Officer (DPO) for you to contact if you have any questions or concerns about our personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to our DPO at:
Brian Corcoran, Claritype Inc.
privacy@claritype.com
Claritype Inc. collects personal information about its website visitors and customers. Except in limited cases, this information generally includes:
• name
• job title
• employer name
• work address
• work email
• work phone number
We use this information to provide prospects and customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Claritype Inc. receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn)
As is true for most websites, our website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Claritype Inc. has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Claritype Inc. with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
Claritype Inc. makes available a comprehensive Cookie Notice that describes the cookies and tracking technologies used on the Claritype.com website and provides information on how users can accept or reject them.
When you use Claritype Inc.’s services, we may process personal and business information necessary to provide our software platform and related support. This may include authentication credentials, account information, usage metrics, and communications with our support or technical teams. We process this information to deliver, maintain, and improve our services, fulfill contractual obligations, ensure security and integrity, and provide customer support. Claritype Inc. only processes customer data according to documented instructions and agreements with each client, and does not access or use such data for independent purposes.
The personal information Claritype Inc. collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Claritype Inc. engages third parties to send information to you, including information about our products, services, and events.
A list of our third-party subprocessors can be found here: List of Subprocessors
We do not otherwise reveal your personal data to non-Claritype Inc. persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Claritype Inc.-hosted and Claritype Inc. co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. The
Claritype Inc. website connects with third-party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from Claritype Inc. website through these services, you should review the privacy policy of that service. If you are a member of a third-party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Claritype Inc. has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Claritype Inc.’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Claritype Inc. is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstances, Claritype Inc. may collect and transfer personal data to the United States based on your consent, the need to perform a contract, or a legitimate business interest that does not override your rights and freedoms. Claritype Inc. endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Claritype Inc. and the practices described in this Privacy Policy. Claritype Inc. also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Claritype Inc. has received zero government requests for information.
For more information or if you have any questions, please contact us at privacy@claritype.com
Claritype Inc. employs administrative, technical, and physical security controls designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest, strict access control, audit logging, and regular security assessments consistent with SOC 2 Type II standards.
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data subject rights under GDPR include the following:
• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right of data portability
• Right to object
• Rights related to automated decision making including profiling
This Privacy Notice is intended to provide you with information about what personal data Claritype Inc. collects about you and how it is used.
If you wish to confirm that Claritype Inc. is processing your personal data, or to have access to the personal data Claritype Inc. may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Claritype Inc. might have received the data from Claritype Inc.; what the source of the information was (if you didn’t provide it directly to Claritype Inc.); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Claritype Inc. if it is inaccurate. You may request that Claritype Inc. erase that data or cease processing it, subject to certain exceptions. You may also request that Claritype Inc. cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Claritype Inc. processes your personal data. When technically feasible, Claritype Inc. will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Claritype Inc. will provide you with a date when the information will be provided. If for some reason access is denied, Claritype Inc. will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at privacy@claritype.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Your personal data is stored by Claritype Inc. on its servers, and on the servers of the cloud-based database management services Claritype Inc. engages, located in the United States. Claritype Inc. retains service data for the duration of the customer’s business relationship with Claritype Inc. and for a period of time thereafter, to analyze the data for Claritype Inc.’s own operations, and for historical and archiving purposes associated with Claritype Inc.’s services. Claritype Inc. retains prospect data until such time as it no longer has business value and is purged from Claritype Inc. systems. All personal data that Claritype Inc. controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@claritype.com
Claritype Inc.’s website and services are not directed to children under 16, and we do not knowingly collect personal information from anyone under that age.
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: privacy@claritype.com
For questions related to HIPAA or SOC 2 compliance, you may also contact our compliance team at compliance@claritype.com
